Our 10 commitments
OUR 10 COMMITMENTS
A big line up
extra vehicles available in busy periods
of our vehicle fleet renewed each year
of total storage space available
of shipments via our own fleet.
Giving our customers every reason to stay with us
of customers loyal to us for 25+ years.
Refusing compromises when it comes to quality
our number of in-house driver training courses
Voted "Carrier of the year"
the average KPI score among our drinks sector customers.
UNBEATABLE RESPONSE TIMES
5-minute response time
to all domestic enquiries
30-minute response time
to all international enquiries
to all domestic enquiries.
HELPING SIMPLIFY OUR CUSTOMERS’ LIVES
100% of our vehicles geolocatable
100% of our documents available in paperless form
of our vehicles geolocatable.
ENABLE OUR CUSTOMERS TO SAVE TIME AND MONEY
100 semi-trailers on standby to cope with traffic variations.
Single dedicated contact for each customer, communicating with our 8 European production centres and able to act directly.
in the operations dept. dedicated to flow optimization.
CONCERN FOR THE FUTURE OF OUR PLANET
100% of our vehicles certified Euro 6
Reduced environmental impact thanks to our own natural gas station and fleet of CNG vehicles.
Reduction in our carbon dioxide emissions since 2013
CONCERN FOR EMPLOYEES
PROMOTING THE WELL-BEING OF ALL OUR WORKFORCE
100% of our vehicles fitted with independent air conditioning and a refrigerator as at 2019.
1,950 training hours reserved for our staff each year.
of yearly profits reinvested in improving working conditions.
PRESERVING OUR INDEPENDENCE
of company capital in the hands of long-term family shareholders.
DEVELOPING SOLIDARITY ACTIONS
creation of the Dupessey Endowment to support solidarity actions in the realms of ecology, education, health, and culture
lay-offs, ever, during our 50 years, even during economic crises.